Why is ClearScore Different to Equifax: Unpacking Credit Reporting Variances

Jack Prenter, Founder of Dollarwise

Understanding your credit score can sometimes be as perplexing as trying to solve a difficult puzzle. If you’ve used both ClearScore and Equifax to check your credit score, you may have been surprised to find that the numbers differ.

This variation is due to the distinct methodologies that ClearScore and Equifax use to calculate your credit scores. Each platform has its own way of interpreting your credit history, which can result in different scores.

ClearScore provides free access to your credit score and report, sourcing their data from Equifax, one of the two major consumer reporting agencies in Canada. However, ClearScore uses its own unique algorithms and presentation to interpret and display this information.

While both essentially provide a measure of your creditworthiness, the difference lies in the details of the scoring models and the specific data utilized from your credit report.

It’s important to recognize that these are tools designed to give you insights into your financial health, but they shouldn’t be viewed as definitive measures of your credit status.

Key takeaways

  • Your credit score may vary between ClearScore and Equifax due to different scoring models.
  • ClearScore offers a user-friendly interface to view credit scores and reports for free.
  • Regularly reviewing your credit score is crucial for maintaining financial health.

Understanding credit scores and reports

Your credit score is like a financial report card that lenders look at to understand how you handle money. It’s important to know that different companies might show you different scores, and here’s why.

Differences between Equifax and clearscore

Equifax is a credit bureau that collects your credit history to create credit reports and scores. These reports include details like how timely you pay your bills or if you’ve defaulted on a loan. Equifax usually provides this information directly to lenders as well as to individuals looking to check their own credit status.

On the other hand, ClearScore is a credit reference agency that gives you access to your credit score for free. They get your credit report from Equifax, which they then use to show you your score. But why might your ClearScore be different from Equifax directly? It’s because:

  • Updates to your credit report might be reported to Equifax first before they appear on ClearScore.
  • Equifax could have more up-to-date info if ClearScore hasn’t refreshed their data yet.
  • There might be slight differences in the credit score models used by Equifax and the ones used by ClearScore.

Importance of credit reports for lenders

Lenders, like banks and credit card companies, use your credit reports to make decisions. They want to know if you’re a risk or if you’re likely to pay back what you borrow. Your credit report is a detailed record of your past financial behaviour. It can include:

  • How much money you currently owe.
  • Your history of paying bills on time.
  • Information on any bankruptcies or collections.

When lenders check your report from agencies like Equifax or TransUnion, or even through services like ClearScore, they’re looking at indicators that help them decide whether to lend you money or approve you for credit.

So, even though your score may vary slightly between different platforms or credit bureaus, the core information lenders are looking at remains the same—how responsible you are with your finances.

How clearscore operates

Clearscore is not just about scoring your credit; it’s a tool that provides you with personalized financial information. This allows you to understand and improve your credit situation through the features offered within the app.

Features of the clearscore app

The Clearscore app provides an easy-to-use platform where you get access to your credit score and report. You can view details of your credit accounts including loans and credit cards, and it highlights your payment history.

Clearscore updates your score once a month and offers suggestions on how to improve it. Moreover, using the app won’t harm your credit score, as it does a soft credit check, which is just a peek into your credit profile that lenders don’t see.

Credit score ranges and factors influencing them

Your Clearscore credit score falls within ranges from poor to excellent:

  • Poor: Indicates you’ve had trouble with credit in the past.
  • Fair: You’re doing okay, but there is room for improvement.
  • Good: Shows lenders that you’re a fairly reliable borrower.
  • Very Good: Reflects a strong credit history, making you an appealing customer to lenders.
  • Excellent: At the top, this range suggests you manage your credit very well.

Your score is influenced by several factors including income, credit utilization (how much of your credit you’re using), the mix of types of credit you have, and any negative factors like late payments.

To improve your score, focus on paying bills on time, keeping credit card balances low, and avoiding unnecessary hard credit checks, which can pull your score down if you have too many in a short period.

Maximizing your credit health

Maintaining a good credit score is essential whether you’re applying for a credit card, a loan, or a mortgage. It influences your interest rates and your ability to borrow money. Below, you’ll find targeted advice to help you manage your credit responsibly and enhance your creditworthiness.

Best practices for creditworthiness

To be seen as creditworthy, it’s crucial to demonstrate that you can handle credit effectively. Here’s how you can achieve this:

  • Pay your bills on time: Even one missed payment can hurt your credit score.
  • Keep your debt levels low: Try not to use more than 30% of your available credit limit.
  • Check your credit report regularly: Tools like Credit Karma and Borrowell provide free credit report access.
  • Be patient: Building or improving a credit score takes time.
  • Diversify your credit types: A healthy mix of credit cards, loans, and mortgages can show lenders you can manage different types of credit.

It’s best to avoid applying for multiple credit products within a short period, as this can be a red flag to lenders and might reduce your credit score.

How to apply for credit responsibly

When you decide to apply for credit, it’s essential to do so thoughtfully:

  • Research before you apply: Look for the credit card, loan, or mortgage with the most favourable terms and interest rates.
  • Understand your credit limit: Don’t borrow more than you need or can afford to repay.
  • Read the fine print: Be aware of any fees, penalties, and how the interest rate could change over time.
  • Ask questions: If you’re unsure, ask the lender for clarification.

Whether you’re dealing with a bank, credit union, or auto lender, taking these steps can save you from stress and financial strain in the future. Remember to apply for credit with a clear purpose and plan for repayment to maintain your credit health.


ClearScore uses data from Equifax, but they may apply their own model to calculate your score. This can lead to a different score than what Equifax reports directly to you.

ClearScore obtains its credit report information from Equifax. However, the scoring model they use can lead to different scores despite the same underlying credit data.

Both TransUnion and Equifax are widely used by banks in Canada. The preference for one over the other can vary between institutions.

Yes, there can be differences between your TransUnion and Equifax scores. They might have access to different credit information, and each uses its own scoring model, which can lead to different scores.

Equifax offers various identity theft protection services. ClearScore primarily provides you with access to your credit score and the information on your Equifax credit report, and may not offer the same level of identity theft protection services.

ClearScore’s credit score is based on the information from Equifax, hence it is accurate to the extent of the credit information provided. However, because they can apply their own scoring algorithms, the score you see on ClearScore might differ from the score Equifax would generate using their own system.

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